HBR IdeaCast

The Competitive Advantage of an Offboarding Program

03.23.2021 - By Harvard Business ReviewPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

Alison Dachner, management professor at John Carroll University, and Erin Makarius, management professor at the University of Akron, say that an organization can become more competitive by implementing a stronger offboarding process. Their research shows that similar to the way universities maintain alumni networks, an offboarding strategy keeps former employees networked, which leads to more employee referrals, new business, expert consulting, or even re-employment. Dachner and Makarius wrote the HBR article "Turn Departing Employees into Loyal Alumni."

More episodes from HBR IdeaCast