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The Cost Center Mindset is Killing Innovation, End-User engagement, and Many People's Jobs.
On this episode:
Michael Moore, IT Director of Infrastructure and Phil Howard discuss:
User Adoption Struggles: Listening and filling a need.
Wireshark Diagnosing to Stop Finger Pointing.
Chat Bots that are socially more adept than some people.
Large Project Deployments and what to do when things go wrong.
IT as a marketing department to end users and key stakeholders.
Broadband Connectivity, Latency, Jitter, and wanting to crawl back into bed
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By Dissecting Popular IT Nerds
5
4949 ratings
On this episode:
Michael Moore, IT Director of Infrastructure and Phil Howard discuss:
User Adoption Struggles: Listening and filling a need.
Wireshark Diagnosing to Stop Finger Pointing.
Chat Bots that are socially more adept than some people.
Large Project Deployments and what to do when things go wrong.
IT as a marketing department to end users and key stakeholders.
Broadband Connectivity, Latency, Jitter, and wanting to crawl back into bed
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