Scott Dickinson, Esq. has mediated nearly 3500 cases, and brings to his nearly 20 year highly successful mediation practice experience as a trial lawyer representing both plaintiffs and defendants in a wide variety of civil matters. In this episode, Scott tells the story of an 85-year-old man injured in a motor vehicle accident and what it took to not only overcome unrealistic expectations, but also to discern and deal with the emotional impediments to reaching a resolution.