The Rebranding Masterclass

The Credibility Gap


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Have you ever left a pitch feeling confident, only to lose to a competitor whose work isn't as good as yours?

This episode unpacks The Credibility Gap — the space between how good you really are and how credible you look to the people who matter.


Two companies pitch for the same contract with the same service and results, but one has a clean modern brand while the other looks dated.


Guess who wins? Not the better team — the better-presented one.


What you'll learn:

  • Why clients don't read your whole story (they read your signals)
  • How clients decide who to trust before they study your work
  • The three things that happen when you close the credibility gap
  • Why perception wins before performance gets the chance


📊 Take the C4 Brand Quiz: https://c4brandquiz.scoreapp.com/


🌐 Kenyan Grafik: https://www.kenyangrafik.com/

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The Rebranding MasterclassBy Ben Mukoma | Kenyan Grafik