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As regional banks race to deploy agentic AI — systems that can independently make decisions, take actions, and interact with customers — the question isn't whether to adopt, but how to do it without losing control. In this episode, we explore the tension between unleashing AI agents that can streamline lending, compliance, and customer service, and maintaining the data governance guardrails that regulators and customers demand. We break down why getting this balance wrong could mean anything from regulatory penalties to eroded customer trust, and what forward-thinking regional banks are doing to get it right. No hype, no vendor pitches — just practical insights for banking leaders navigating one of the most consequential technology decisions of the decade.
By PiTech SolutionsAs regional banks race to deploy agentic AI — systems that can independently make decisions, take actions, and interact with customers — the question isn't whether to adopt, but how to do it without losing control. In this episode, we explore the tension between unleashing AI agents that can streamline lending, compliance, and customer service, and maintaining the data governance guardrails that regulators and customers demand. We break down why getting this balance wrong could mean anything from regulatory penalties to eroded customer trust, and what forward-thinking regional banks are doing to get it right. No hype, no vendor pitches — just practical insights for banking leaders navigating one of the most consequential technology decisions of the decade.