Katie Tinning is a staff specialist in the emergency department at Lady Cilento Hospital in Brisbane. In this talk from she talks about a challenge faced by every parent – trying to work out a baby is crying…all…of…the…time.

Katie reminds us to consider the crying itself, the patient and the caregivers. Whilst the majority of crying is completely normal it is up to us to identify the sick child and provide reassurance when needed, ideally backed up with science. No matter how much you may want to, it is important not to roll your eyes but see the importance of this visit for the parents. Nobody wants to come to the hospital in the middle of the night – most of us would rather stay in bed.