The coronavirus pandemic continues to have a huge impact on the agency business.

Since our last episode, agencies have shifted from having conversations about remote work to confronting a wave of layoffs and steep revenue losses. 

In this episode, we go deeper into how agencies should manage through this unexpected financial crisis.

Listen as we talk with agency advisor David Baker about why he thinks this crisis is an important test of agency leadership. Agency financial advisor Chris Hervochon explains why agencies need to change how they forecast. And Norm Shearer of the agency Cactus talks about The Cure Is Us and the role creative agency's can play in these uncertain times. 

We also include a special message about coaching with empathy - and the power of one person to change our perspective on what matters right now.