The more drivers we lose, the more we have to spend to hire new drivers. And referrals are connected to hiring costs. The lower our referral rate, the more we spend to bring on those additional drivers. Turnover and referral rates are at the very least loosely linked. But is there more to it than that? Could those 2 numbers be more closely related?

The Currency of Fleet Reputation (Part 2)

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The Currency of Fleet Reputation (Part 2)

The Currency of Fleet Reputation (Part 2)