Voice over Internet Protocol (VoIP) has asserted itself as the future of telephony. However, many businesses are still using legacy systems, which today's digital workplace is increasingly outgrowing. Thus, it has become critical for decision-makers to consider their organisation's next steps to meet today's demands.

In this podcast, Jon Arnold of https://www.jarnoldassociates.com/ (J Arnold and Associates) speaks with https://www.linkedin.com/in/bryan-vaughan-900827b/?originalSubdomain=ca (Bryan Vaughan), Mid-Market Sales Manager at https://www.versature.com/ (Versature), about the current state of telephony in the Canadian business market. In particular, they discuss why so many systems by defunct companies are still in use today and why businesses are persisting with them. Then, they explore the potential and associated considerations of VoIP and cloud-based communications. Finally, Bryan details how to get businesses to better realise value of the cloud.