Charlotte Purvis, author of "The Customer Communication Formula," and I explore her 20 years of experience in helping corporate, campus, community, and church organizations boost their customer service brands. Charlotte offers practical advice for leaders, business owners, and non-profit organizations interested in improving their customer service approach.

The Customer Communication Formula

Cinnamon Sparks is a facilitation services company working with business owners and non-profit leaders whose most valuable commodity is time.
 
As a passionate facilitator who loves to help my clients look at challenges and opportunities differently, I am forever on the hunt for new techniques and sage advice to help them serve their customers and communities more effectively.  "Let the Sparks Fly!" is a place for me to share that inspiration.
 
I hope "Let the Sparks Fly!" will provide an easy way to explore essential topics while offering a spark of inspiration along the way.

Business

Entrepreneurship

Education

Self-Improvement

Management

Cinnamon Sparks is a facilitation services company working with business owners and non-profit leaders whose most valuable commodity is time. As a passionate facilitator who loves to help my clients look at challenges and opportunities differently, I am forever on the hunt for new techniques and sage advice to help them serve their customers and communities more effectively. "Let the Sparks Fly!" is a place for me to share that inspiration. I hope "Let the Sparks Fly!" will provide an easy way to explore essential topics while offering a spark of inspiration along the way.

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The Customer Communication Formula

The Customer Communication Formula