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Unlock the secrets of building authentic relationships and get strategic insights in customer experience from Mark Muston, a leader at Modern Health. 🚀 Dive into how to balance data with intuition, engage multiple customer types, and drive business success with trust.
Mark Muston leads Strategic Initiatives at Modern Health, a global mental health care platform working primarily with employers. He's been at Modern Health for 5 years, and previously has led multiple functions across Provider Operations and global expansion. Prior to Modern Health, he spent 8 years at Citigroup as a commodities trader, responsible for building out and growing global trading businesses while based in New York, London, and Singapore.
 --
 Search "Helpfeel EN" on Google to learn how your business can solve 98% of all customer self-service needs in 30 days with Helpfeel.
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 Check out our other CX files episodes to learn the art and craft of CX from leaders driving the space forward.
Unlock the secrets of building authentic relationships and get strategic insights in customer experience from Mark Muston, a leader at Modern Health. 🚀 Dive into how to balance data with intuition, engage multiple customer types, and drive business success with trust.
Mark Muston leads Strategic Initiatives at Modern Health, a global mental health care platform working primarily with employers. He's been at Modern Health for 5 years, and previously has led multiple functions across Provider Operations and global expansion. Prior to Modern Health, he spent 8 years at Citigroup as a commodities trader, responsible for building out and growing global trading businesses while based in New York, London, and Singapore.
 --
 Search "Helpfeel EN" on Google to learn how your business can solve 98% of all customer self-service needs in 30 days with Helpfeel.
Â
 Check out our other CX files episodes to learn the art and craft of CX from leaders driving the space forward.