What does harmony have to do with Customer and Human experience? We asked Olga Potaptseva, CX consultant and CEO at European Customer Consultancy (ECC), our 13 questions and once again we got new perspectives to them. Do not miss out on this educational episode, and also check out Olgas Linkedin and last but not least: CX panda!

You will find Olga here: https://www.linkedin.com/in/olga-potaptseva/

and CX Panda here: https://cx-panda.com/