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The Cyber Threat Dentistry Keeps Ignoring (E.36)
Virginia Jones, CEO of Village Family Dental (14 locations, 400 employees) & Gary Salman, CEO of Black Talon Security reveal the silent threat that could shut your practice down — not a bad review, not a slow month, but a cyber event you never saw coming.
Post-Change Healthcare breach, dentistry is still 3–4 years behind the rest of healthcare on cybersecurity — and the hackers already know it. Small practices think they're flying under the radar. Large groups think their IT team has it covered. Both are wrong.
Key Revelations:
The Invisible Threat Inside Your Practice
💡 The "Ask Ken" Question:
"At what point does adding more locations actually start destroying value instead of creating it?"
Ken's answer: The real question isn't how fast you can grow — it's whether your operational infrastructure has room to breathe. Before you sign on that next location, ask yourself: are your regional managers tapped out or do they have capacity? Growth without operational leverage isn't scaling — it's a slow-motion collapse. Know your limits before your skis outrun your legs.
Top 3 Episodes of The Dental Truth Project. Listen Now!
Got a burning question about dental finance?
Submit your question, and it could be featured in a future episode.
Ask Ken Form: https://resources.accrudent.com/ask-ken-form-the-dental-truth-project
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By The Dental Truth ProjectVirginia Jones, CEO of Village Family Dental (14 locations, 400 employees) & Gary Salman, CEO of Black Talon Security reveal the silent threat that could shut your practice down — not a bad review, not a slow month, but a cyber event you never saw coming.
Post-Change Healthcare breach, dentistry is still 3–4 years behind the rest of healthcare on cybersecurity — and the hackers already know it. Small practices think they're flying under the radar. Large groups think their IT team has it covered. Both are wrong.
Key Revelations:
The Invisible Threat Inside Your Practice
💡 The "Ask Ken" Question:
"At what point does adding more locations actually start destroying value instead of creating it?"
Ken's answer: The real question isn't how fast you can grow — it's whether your operational infrastructure has room to breathe. Before you sign on that next location, ask yourself: are your regional managers tapped out or do they have capacity? Growth without operational leverage isn't scaling — it's a slow-motion collapse. Know your limits before your skis outrun your legs.
Top 3 Episodes of The Dental Truth Project. Listen Now!
Got a burning question about dental finance?
Submit your question, and it could be featured in a future episode.
Ask Ken Form: https://resources.accrudent.com/ask-ken-form-the-dental-truth-project