In today's solo podcast, Melinda discusses the importance of subscribing to services and shares personal experiences with service providers. She delves into communication, professionalism, and challenges in the service industry. The episode highlights the consequences and importance of customer retention, as well as legal risks and strategies for responding to reviews.

(0:00) Introduction and welcome

(0:34) Importance of subscribing and personal experiences with service providers

(2:20) Communication, professionalism, and service industry challenges

(5:00) Consequences and importance of customer retention

(7:34) Legal risks and responding to reviews

(8:53) Sponsor: Small Biz Lady Academy

(9:51) Call to action and closing remarks