Running a business is messy. Being an entrepreneur is challenging. And then there is the dark side of it all, the things that go on that business owners do not want to talk about expect behind closed doors and with others who get them. I am talking about the interactions you have with clients and customers that are nothing short of toxic.

In this episode I confess many of the things that have happened over the years that have left me feeling hurt, upset, dehumanized and small as a human being. And I share some of the things I have put into place to create boundaries and debunk the myth that the "customer is always right."