Alan Hugley was at work the morning of 9/11. He’s a Flight Dispatcher for Southwest Airlines, and while the country was grappling with the events of that day, The Federal Aviation Administration ordered an immediate grounding of all planes nationwide. This was an order that Alan had to execute. In this episode we hear Alan Hugley’s story of 9/11, and what the day meant for him working at Southwest.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Episode 14: The Darkest Hour

Most airlines don't have stories about high stakes arm wrestling, planes full of dogs, and a decade of go-go boots, but Southwest isn't like most airlines. To celebrate 50 years of flying, Southwest Airlines proudly presents this 20 episode series featuring first-hand stories from the people who lived through the wildest and most memorable moments in the airline's history. Hosted by Southwest employees Quinnie Jenkins and Lucas Hershberger, produced by LA Times Studios and At Will Media.

This is a paid podcast funded by Southwest Airlines. The Los Angeles Times newsroom was not involved in the production of this podcast.

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Reporting dire news out of America and at home, Russian news anchor Viktor Antonov attempts to guide his audience through what may be the beginning of the end. Everywhere is a battlefield.

‘SIGN OFF’ is a branded podcast from LA Times Studios paid for by Bleecker Street and LD Entertainment in support of the film ‘I.S.S.’ only in theaters January 19th.

Moscow

Following a wave of cyber attacks against the U.S., news anchor Maria Mason finds herself at the center of an escalating crisis where the International Space Station emerges as a strategic foothold.

‘SIGN OFF’ is a scripted, branded podcast from LA Times Studios paid for by Bleecker Street and LD Entertainment in support of the film ‘I.S.S.’ only in theaters January 19th.

Minot

Passengers stopped flying. Cleaning protocols needed to be overhauled. Keeping an airline running through a global pandemic is no easy task, but Southwest Airlines pulled it off, and without involuntary furloughs, layoffs, or pay reductions. In this episode, Southwest Chairman and Chief Executive Officer Gary Kelly and Managing Director Communications & Outreach Laurie Barnett discuss how they respectively tackled the greatest threat to their airline in the company’s 50 year history.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Episode 20: Flying Through A Pandemic

Window, aisle, or middle? Since Southwest Airlines first took to the skies, seating has been customer's choice. The reasons behind the open seating have as much to do with the airline’s unique culture as they do with an optimized boarding process. In this episode, Managing Director Customer Experience Tony Roach explains the policy that sets Southwest apart from the rest.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Episode 19: Yes, This Seat Is Open

Lou Freeman can lay claim to a lot of firsts. He was in the first group of students to integrate his  high school in Dallas. He was the first African American undergraduate to train at his air force base in Texas, He was the first Black pilot at Southwest Airlines, and he was the first Black chief pilot of any major U.S. airline. So, when Rosa Parks passed away and was to be flown to Montgomery, Alabama, for a final farewell, Lou Freeman got the call. In this episode, we’ll hear the story of the last flight of Rosa Parks, as told by the flight’s pilot, Retired Southwest Chief Pilot Lou Freeman.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Episode 14: The Darkest Hour

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