2025 was a breakthrough year for AI adoption, with new tools enabling seamless integration between business and technical teams. Organizations leveraged AI to improve operations, enhance decision-making, and unlock growth opportunities, though not without challenges.

In this episode, Jess Carter sits down with Michael Schwarz, Senior Vice President of Professional Services at Resultant, to reflect on the key lessons from 2025. They discuss the successes and hurdles organizations encountered in their AI journeys and share actionable insights for leaders heading into 2026. Michael also offers his predictions for 2026 and how businesses can leverage AI to lead in the next phase of digital transformation.

In this episode, you'll learn:

• How 2025 accelerated AI adoption across industries

• The balance between power and responsibility in using AI

• Key priorities for leaders to focus on in 2026, especially within industries like healthcare

Things to listen for:

(00:00) Introduction to the episode with Michael Schwarz

(06:08) Reflections on 2025 with fast-moving technology

(11:31) What leaders need to know about the future of AI

(18:07) Predictions for 2026

(25:10) Where to focus AI investment for growth (31:15) Improving patient experience for 2026

Michael's LinkedIn: https://www.linkedin.com/in/schwarzmike/