Insurance Happy Hour

The Dawning of the Age of the Empowered Consumer


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Forget who owns the customer. It's who owns the customer experience. Becky and Laird discuss this question and the challenges of the four-legged stool in the age of the empowered consumer. Plus, #FreethePink and Becky gets a new LinkedIn skill.

The Great Insurance Debate: Who Owns the Customer—Agent or Carrier?

For Lemonade, Pink in Germany Is (at Least Temporarily) Verboten
What’s the Deal With Millenial Pink?
#FreethePink

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Insurance Happy HourBy Becky Schroeder & Laird Rixford

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