In this episode of Accidental Salesforce Admins, host Robert Sur introduces the Deep Five framework, a powerful mental model designed to help Salesforce admins and change-makers align priorities, perspectives, and processes within their organizations. Robert dives into how combining five distinct lenses—outcomes, humans, technology, capabilities, and rhythms—can create a culture of success and drive impactful change.

Best Moments:

(00:42) Introduction to the concept that most technical challenges are about how everything fits together

(01:13) Introduction of the Deep Five framework

(06:38) Explanation of the five lenses: outcomes, humans, technology, capabilities, and rhythms

(07:16) Deep dive into the outcomes lens and the dangers of "solution speak"

(11:15) Discussion of the human lens and its importance in change management

(13:04) Exploration of the technology lens and its impact on organizational success

(15:11) Overview of the capabilities lens and its role in project execution

(16:50) Explanation of the rhythms lens and its importance in maintaining alignment

(18:48) The power of combining all five lenses for effective leadership and change management

(20:56) How Deep Five can help create a culture of success and drive real results