IT Horror Stories with Jack Smith

The DevOps Royale With Cheese


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In this episode, we return to Finland, where an international burger chain suddenly found itself cut off from the one thing every fast-food operation needs to function: real-time operational data. A third-party data supplier pulled the plug without warning, leaving kitchens blind, dashboards empty, and the entire workflow stuck on "please wait."

What followed was a truly Nordic-speed DevOps rescue mission — rapid troubleshooting, frantic config changes, un-authorized workarounds, and a race to restore data before the lunch rush turned into a customer revolt.

From vendor surprises to emergency pipelines, this episode serves up a full stack of DevOps chaos... with cheese.

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IT Horror Stories with Jack SmithBy Jack Smith