Now What? Podcast

The Difference between a Good Manager and a Great Manager | Episode 10


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In this Thanksgiving-week episode, Glenn Sharp explores one of the most important — and often overlooked — responsibilities of every leader: recognition.

Drawing from his coaching work, leadership experience, and the lessons inside Now What?, Glenn explains why praise is more than a “nice-to-have.” It’s a core driver of morale, performance, and retention. Research from The Carrot Principle shows that recognition directly impacts turnover, operating margins, and employee engagement — yet most people say they rarely receive it.

Glenn uses real stories from the field to show the difference between a good manager and a great one. From manufacturing floors to corporate offices, the message is the same: employees want respect, acknowledgment, and authentic appreciation. And leaders who take the time to do the small things — the things not listed on any job description — end up building stronger, more loyal, and higher-performing teams.

He shares examples of meaningful praise, explains why generic rewards often fall flat, and highlights simple actions leaders can take to make recognition part of everyday leadership. A handwritten note, a sincere “thank you,” or a personalized gesture can have more impact than any corporate incentive.

This episode is a reminder to slow down, look your people in the eye, and show them they matter — especially during a season of gratitude.

Learn more at readnowwhat.com or subscribe on YouTube at the Now What? Podcast Feed.



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Now What? PodcastBy Glenn Sharp