<p>Professional panel moderator and high-stakes meeting facilitator Kristin Arnold explains the difference between a Process Map and a Customer Journey Map.</p>

Professional panel moderator and high-stakes meeting facilitator Kristin Arnold explains the difference between a Process Map and a Customer Journey Map.

The Difference Between a Process Map and a Customer Journey Map

Audio and video tips to help team leaders and team members to achieve extraordinary results collaboratively.

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The Difference Between a Process Map and a Customer Journey Map

The Difference Between a Process Map and a Customer Journey Map