The Exchange

The Difference Between Buyer & User Personas. Here's How &Collar Uses Both to Grow


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Connect with Ben:

Linkedin

Videos we Discuss in This Episode:

Sexy Dad Campaign Video
Commuter Campaign Video


Brands Ben Looks to for Inspiration:

Patagonia
Allbirds
Chubbies

Here's This Shows TL;DR:

  • Ben shares where the inspiration for &Collar came from 
  • We go over the definition of buyer and user personas
  • Ben shares how he sees himself as the user persona and how that has helped with decisions 
  • We go over who &Collars buyer persona is and how they discovered that 
  • Ben explains what has changed about the site experience since making that discovery
  • We talk about the creative the &Collar team created to speak to their buyer persona instead of just the user 
  • Ben shares why a good mix of both user and buyer content leads to the best results
  • Start looking for the difference NOW you don't need Nielsen to do the research
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