Mark Graban is a serial author and podcast host for My Favorite Mistake. He has written multiple books, including Lean Hospitals, Healthcare Kaizen, and Measures of Success. Mark Graban discusses his work with Lean Hospitals and the various books he's written on the topic. He explains that the word "Lean" has often been misunderstood and is really about efficiency and improving quality, patient safety, and employee engagement. He shares some stories from his book about mistakes made in healthcare and how they were overcome. In this episode, we talked about:

● How inefficient management practices can lead to bad outcomes for safety, quality, and productivity

● The importance of accountability

● How the Lean methodology can be used to improve organization

About Guest:

Mark Graban is is an internationally-recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.

Guest Contact Information:

LinkedIn: https://www.linkedin.com/in/mgraban/

Contact Ken:

inlink.com/ken

Text: 314-370-2871

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