Join Rick DeLisi, a master of all things customer loyalty, as he explores the increasing role of digital channels in the overall customer experience. Create seamless interactions while guiding customers to the very best resolution path!

The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"

This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!

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The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"

The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"