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The Dirty Secret Nobody in Property Will Say Out Loud — Until Now - with Patsy Irwin-Brown
Every buyer thinks their estate agent is on their side. They're not.
Patsy Irwin-Brown spent 15 years on the inside of London's property industry, overseeing thousands of transactions, and watched buyers get left out in the cold time and time again. The agent is contracted by the seller. The solicitors are overwhelmed. Nobody is in your corner. And nobody was willing to say it out loud until Patsy decided to do something about it.
In 2022 she founded MyPIPS, a buyer representation service that works exclusively for the person buying the property, handling everything from offer negotiation to chain management to solicitor chasing, so buyers can focus on finding the home they love and leaving the rest to someone who genuinely has their back.
In this episode, Patsy shares:
- The conflict of interest baked into every property transaction that nobody talks about
- Why buyers are the only party in the process with no professional in their corner
- How she negotiates thousands off purchase prices and takes a percentage of what she saves
- The growing Hong Kong relocator community that found her through word of mouth alone
- Why social media has failed her and referrals have been her entire growth engine
- Her vision for a national network of buyer consultants and what needs to happen to get there
This is a conversation about a broken system, a bold fix, and one woman determined to level the playing field for every buyer in the UK.
If you are buying a property, have ever bought a property, or just want to understand why the process feels so stacked against you, this one is essential listening.
Connect with Patsy Irwin-Brown:
🌐 www.mypips.co.uk
🔗 https://www.linkedin.com/in/patsy-irwin-brown-13a850255
Tel: 0203 916 5916
E-Mail: [email protected]
About The Growth Diary
After a career as a professional windsurfer on the World Tour, I've spent over a decade building and scaling businesses across property, technology, and marketing. Through The Growth Diary, I'm on a mission to spotlight the real stories behind successful business growth, what works, what doesn't, and how leaders stay sharp while building something remarkable.
🎙️ YouTube: https://www.youtube.com/@TheGrowthDiaryPodcast
🎙️ Spotify: https://open.spotify.com/show/4xRw4dfe3u1LYqja07KgTg?si=b32ae294d09c4b1c
🎙️ Apple Podcasts: https://podcasts.apple.com/podcast/id1865496376
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By ScailrEvery buyer thinks their estate agent is on their side. They're not.
Patsy Irwin-Brown spent 15 years on the inside of London's property industry, overseeing thousands of transactions, and watched buyers get left out in the cold time and time again. The agent is contracted by the seller. The solicitors are overwhelmed. Nobody is in your corner. And nobody was willing to say it out loud until Patsy decided to do something about it.
In 2022 she founded MyPIPS, a buyer representation service that works exclusively for the person buying the property, handling everything from offer negotiation to chain management to solicitor chasing, so buyers can focus on finding the home they love and leaving the rest to someone who genuinely has their back.
In this episode, Patsy shares:
- The conflict of interest baked into every property transaction that nobody talks about
- Why buyers are the only party in the process with no professional in their corner
- How she negotiates thousands off purchase prices and takes a percentage of what she saves
- The growing Hong Kong relocator community that found her through word of mouth alone
- Why social media has failed her and referrals have been her entire growth engine
- Her vision for a national network of buyer consultants and what needs to happen to get there
This is a conversation about a broken system, a bold fix, and one woman determined to level the playing field for every buyer in the UK.
If you are buying a property, have ever bought a property, or just want to understand why the process feels so stacked against you, this one is essential listening.
Connect with Patsy Irwin-Brown:
🌐 www.mypips.co.uk
🔗 https://www.linkedin.com/in/patsy-irwin-brown-13a850255
Tel: 0203 916 5916
E-Mail: [email protected]
About The Growth Diary
After a career as a professional windsurfer on the World Tour, I've spent over a decade building and scaling businesses across property, technology, and marketing. Through The Growth Diary, I'm on a mission to spotlight the real stories behind successful business growth, what works, what doesn't, and how leaders stay sharp while building something remarkable.
🎙️ YouTube: https://www.youtube.com/@TheGrowthDiaryPodcast
🎙️ Spotify: https://open.spotify.com/show/4xRw4dfe3u1LYqja07KgTg?si=b32ae294d09c4b1c
🎙️ Apple Podcasts: https://podcasts.apple.com/podcast/id1865496376