Did you know that only ten percent of Americans who need physical therapy are actually getting it? Nancy Ham, the CEO of rehab-software company WebPT, knows it—and is busy scaling a large technology business to make sure more people get the care they need, efficiently and seamlessly.

In this episode of Powered by Battery, we chat with Ham, a longtime healthcare-IT executive who joined WebPT in 2016. Ham reflects on why so few people are now getting the PT they need, and how more streamlined access to physical therapy could actually put a dent in the nation’s devastating opiod crisis.

She also offers tips for other executives on how to manage M&A at the corporate level; how to build a unique and cohesive culture; and how having a more diverse management team and board can pay dividends, or at least change the tone in the boardroom. Have a listen.