🎙️ Humans of Reliability: Keeping systems up and the lights on isn’t just about technology—it’s about the people behind it. In this episode, we’re thrilled to chat with Nuno Tomás, founder of IsDown.app, a vendor outage monitoring tool transforming how teams handle third-party incidents.

Nuno shares his journey from software engineer to entrepreneur, the pivotal 4 a.m. moment that inspired Isdown, and the challenges of balancing startup life with family. We dive into the complexities of incident communication, how to tackle alert fatigue, and why transparency is key to building trust in SaaS.

If you’ve ever woken up to a midnight alert or wondered how to streamline incident response, this episode is packed with relatable stories, actionable insights, and a fresh perspective on modern reliability. Don't miss it! 🚀

https://rootly.com/humans-of-reliability