The Enterprise hits and misses video show returns with a much-anticipated guest, John Belden of Upper Edge. Belden has outspoken field views on transformation - what works and where companies go wrong. We'll count them down and, as usual, field plenty of audience questions along the way. In a hits/misses exclusive, Belden also reveals new research on what leads to SI value erosion - a key obstacle to successful projects. Yes, you can get Busting the Omnichannel on iTunes. If you believe in unfiltered/unsponsored enterprise content, consider giving this show a lovely review, thanks.