We’ve all been there. The conference room is packed with attendees for the big presentation. The projector comes to life and the speakers begin walking everyone through the next big corporate innovation, the quarterly financials, or an update on a cross-functional project. The room is professional and focused, with the exception of Suzie and Quentin, who are whispering so loudly that their side conversation is impossible to ignore. As the presentation progresses, Suzie and Quentin continue to chatter periodically amongst themselves—unimpeded and oblivious to their surroundings. Nobody steps in to call them on their behavior. Why?

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