UX Murder Mystery

The Driver Did Nothing Wrong


Listen Later

Two automakers. Multiple deaths. One shared cause: interfaces that prioritized looking like the future over keeping people alive in the present.

Anton Yelchin's 2015 Jeep Grand Cherokee didn't malfunction — it worked exactly as designed. Fiat Chrysler's monostable electronic shifter abandoned 80 years of muscle memory for a haptic gimmick that left 1.1 million drivers guessing whether their car was in Park. The recall came after Yelchin was already dead.

Then there's Tesla, where touchscreen-buried controls, door handles that fail in fires, and Autopilot marketing collide with the only metric that matters: who walks away.

Two case files. One verdict. When the interface is the murder weapon, "user error" is just the alibi.

...more
View all episodesView all episodes
Download on the App Store

UX Murder MysteryBy Brian Crowley and Eve Eden