The "D.E.A" or "Drop Everything Approach" is about cultivating an environment in the practice that every patient (current and new) wants to share with the world!
The front line, (that's YOU CA's!) directly correlates with the vibe of the practice, and overall experience.
How many times have you chosen a certain location over another because you enjoyed your interactions and service?
Join Kim Goreham for this CA call as she walks you through the vital (and easy) steps to creating that lasting impression, creating long lasting relationships and enjoying your workspace like never before!
TOPIC: "The "Drop Everything" Approach - Creating Extraordinary Patient Experiences"
DISCOVER:
The Greatest Checklist Of All Time: A No-Hassle Internal And External List For Success
Playing The Name Game: How This One Technique Gives The Most Warm And Fuzzies
The Art Of Phone Etiquette: Giving The Wrong Tone, Will Give You The Dial Tone
Extraordinary Service Starts With Catching Patients Off Guard - Learn Some Incredibly Easy Ideas
The Power Of A Huddle: Setting The Tone Before And After The Shift
How To Go The Extra Mile: Easy Ideas You Are Probably Overlooking
Why "DEA" Is Contagious & What That Means For Your New Patient Numbers!