Insurance has some problems. It’s too complex, too expensive, and it doesn’t cover everyone.

Our guest today, Rob Galbraith, the most interesting man in insurance and author of the book The End of Insurance as We Know It, says that tech can help though, but it must be relevant to the consumer’s needs. To support this hypothesis, he has coined the acronym S.C.A.L.E.D. to focus on the technologies he believes are transforming the insurance industry. He tells us what it means and explains each part in detail.