On The Air (Podcast)

The Emotional Bank Account—Every Gesture Counts


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In this episode, we delve into the insightful concept of the **Emotional Bank Account**, introduced to me recently by Gonzalo Martínez de Miguel, PhD from Infonova. This metaphor perfectly captures how we manage our relationships and navigate different perspectives in our daily interactions.

The Emotional Bank Account likens our interactions with others to deposits and withdrawals in a bank account. With every gesture, word, or action, we can either **add to** or **subtract from** the emotional balance we share with someone. We have as many emotional accounts as people we interact with, and each one has a unique balance.

**Actions that Add to the Emotional Bank Account:**

- Offering support

- Active listening

- Keeping promises

**Actions that Subtract from the Emotional Bank Account:**

- Failing to meet expectations

- Interrupting others

- Unwarranted criticism

A key takeaway is that what may be a "deposit" for you might not be perceived the same way by someone else. Everyone values actions differently, so it's crucial to communicate and validate with others to ensure that your intentions are understood as you mean them.

💡 *"Cultivating relationships is like saving in an account: every gesture counts."* 🌟

Join us as we explore how being mindful of our emotional transactions can strengthen our relationships, enhance empathy, and improve our emotional intelligence.

#PersonalGrowth #Relationships #EffectiveCommunication #EmotionalIntelligence #Empathy #LetsTalkAbout 🎙️❤️



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carlosgarijo.substack.com
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On The Air (Podcast)By Carlos Garijo