Sign up to save your podcasts
Or
Share The Emotionally Agile Project Manager - Leadership Lessons from the Trenches of Emotional Intelligence, Learning Motivation, Empathy, and Social Skills (S4E065)
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
The Emotionally Agile Project Manager - Leadership Lessons from the Trenches of Emotional Intelligence, Learning Motivation, Empathy, and Social Skills (S4E065)
Hosts Merv Jersak and Tim Jerome explore the critical role of emotional intelligence in project management by sharing personal anecdotes and insights on developing social skills, empathy, and motivation within project teams. Hear stories from their careers and learn practical strategies to enhance team cohesion and project outcomes. This engaging discussion emphasizes the importance of understanding and managing emotions to achieve exceptional project delivery. Don't miss tips on how humor, empathy, and shared experiences can transform your approach to project management.
Main Take-Aways
Stories are powerful teachers. Today’s story lessons help your understanding of the importance of motivation, empathy, and social skills both in your personal and professional lives:
- the importance of social skills in team settings to not let the team down
- the power of a sense of humor
- the importance of empathy in client situations
- the importance of picking up on clues from those around us
- the need to understand where frustration is coming from and how to handle those situations
- the benefit of putting technical team members into their end-users’ work sites
- the goodwill achieved from spending time over a meal
Show Notes
Today’s Project Managers Coffee Chat: Leadership Lessons from the Trenches of Emotional Intelligence – Learning Motivation, Empathy, and Social Skills
00:29 Introducing the topic of storytelling from the experiences of your hosts as they recount various situations that affected their understanding of the need to develop emotional intelligence.
00:52 Tim begins with a story of how he came to truly understand the importance and power of social skills when he was an undergrad in college. He realized how his connection with his peers motivated him to do well in order to not let them down.
02:29 Merv had a very similar experience with his study group in grad school as the only study group of many to stay intact throughout the entire length of attaining their degrees. He attributes this success to the empathy and social skills they developed within their group.
04:31 Merv tells of how he understood, as early as the tenth grade, the power of having a sense of humor. He credits his sense of humor for enhancing his social skills and ability to create environments that foster motivation.
06:59 Tim remembers a client situation that brought home to him the importance of empathy in action, especially when working with customers.
09:34 Merv suggests that you don’t ignore sources that give you clues as to how you are coming across in areas of empathy or social skills. He illustrates with an example of his younger daughter as a teenager admonishing him with her tone of voice.
10:39 Tim recounts the time when he left project work to teach project management to new project leads. From the perspective of general emotional intelligence insights, he learned that much of the pushback he received as a teacher was a deflection from his students’ on-the-job frustrations. It taught him new perspectives on how to deal with people.
13:33 Merv provides an example of taking his project teams into the end-users’ work sites to give them a better understanding of how the system they were building would change the way the users would work in the future. It provided much needed empathy and new motivation for building the best system possible.
15:18 Tim uses team gatherings over meals as a way of creating a motivational environment for better team building. This has worked for him even in virtual team settings with many time zones separating individuals.
View all episodes
By Merv Jersak & Tim JeromeHosts Merv Jersak and Tim Jerome explore the critical role of emotional intelligence in project management by sharing personal anecdotes and insights on developing social skills, empathy, and motivation within project teams. Hear stories from their careers and learn practical strategies to enhance team cohesion and project outcomes. This engaging discussion emphasizes the importance of understanding and managing emotions to achieve exceptional project delivery. Don't miss tips on how humor, empathy, and shared experiences can transform your approach to project management.
Main Take-Aways
Stories are powerful teachers. Today’s story lessons help your understanding of the importance of motivation, empathy, and social skills both in your personal and professional lives:
- the importance of social skills in team settings to not let the team down
- the power of a sense of humor
- the importance of empathy in client situations
- the importance of picking up on clues from those around us
- the need to understand where frustration is coming from and how to handle those situations
- the benefit of putting technical team members into their end-users’ work sites
- the goodwill achieved from spending time over a meal
Show Notes
Today’s Project Managers Coffee Chat: Leadership Lessons from the Trenches of Emotional Intelligence – Learning Motivation, Empathy, and Social Skills
00:29 Introducing the topic of storytelling from the experiences of your hosts as they recount various situations that affected their understanding of the need to develop emotional intelligence.
00:52 Tim begins with a story of how he came to truly understand the importance and power of social skills when he was an undergrad in college. He realized how his connection with his peers motivated him to do well in order to not let them down.
02:29 Merv had a very similar experience with his study group in grad school as the only study group of many to stay intact throughout the entire length of attaining their degrees. He attributes this success to the empathy and social skills they developed within their group.
04:31 Merv tells of how he understood, as early as the tenth grade, the power of having a sense of humor. He credits his sense of humor for enhancing his social skills and ability to create environments that foster motivation.
06:59 Tim remembers a client situation that brought home to him the importance of empathy in action, especially when working with customers.
09:34 Merv suggests that you don’t ignore sources that give you clues as to how you are coming across in areas of empathy or social skills. He illustrates with an example of his younger daughter as a teenager admonishing him with her tone of voice.
10:39 Tim recounts the time when he left project work to teach project management to new project leads. From the perspective of general emotional intelligence insights, he learned that much of the pushback he received as a teacher was a deflection from his students’ on-the-job frustrations. It taught him new perspectives on how to deal with people.
13:33 Merv provides an example of taking his project teams into the end-users’ work sites to give them a better understanding of how the system they were building would change the way the users would work in the future. It provided much needed empathy and new motivation for building the best system possible.
15:18 Tim uses team gatherings over meals as a way of creating a motivational environment for better team building. This has worked for him even in virtual team settings with many time zones separating individuals.