We're back for season 5!

Back in the studio and back with a new guest to help us launch Clarity Studios new feature film, The end of travel as we know it. 

Kyle Daniels is back as host and joined by Clarity CEO, Pat McDonagh, Operations Director, Steve Riley, and our special guest Jo Causon, CEO of the Institute of Customer Service. 

During this episode, we look back on the last 12 months and how the pandemic has impacted customer service. Are companies making the most of homeworking? What are the biggest challenges being face by customers, and what can businesses do to embrace the end of customer service as we know it? 

All this and more on the number one travel management podcast, Absolute Clarity! 

For more information about the Institute of Customer Service, please visit https://www.instituteofcustomerservice.com/

For more information about Clarity Studios, please visit www.claritybt.com/clarity-studios

The end of customer service as we know it

The number one travel management podcast brought to you by Clarity, your business travel experts. 

Hosted by Kyle Daniels, this fortnightly podcast features the biggest topics affecting travel and business in general. 

From duty of care, nightmare travel scenarios and the importance of the right luggage, to equality in the workplace and how to survive 40 years in business, Absolute Clarity has it all. 

Every two weeks, we welcome some of the biggest names in business into the studio to discuss a topic of their choosing, followed by their first, worst and best travel segment. 

Don't forget, you can be part of the conversation on twitter @Clarity_BT or using the hashtag #AbsoluteClarity

If you would like to be part of the show, please email podcast@claritybt.com.

For more information about Clarity and how they can help your business with it's travel, please visit www.claritybusinesstravel.com

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Bright Side Radio - When 2 become 1 by Clarity

Bright Side Radio - When 2 become 1

Neil is joined by Pat, Steve and Kelly in a very special edition of Bright side Radio dedicated to the recent announcement of our accreditation by The Institute of Customer Service. 

Find out why Clarity are the leading TMC on Customer Service, how we have an edge on our competitors and what all this means for future wins and success at Clarity.

You've all helped us secure this amazing results, now take the time to listen. 

Kind regards
BSR

Bright Side Radio - Institute Of Customer Service

The time has come...

It's the final episode of Absolute Clarity season five! 

This episode features an all star Clarity cast, including:

- Darren Williams, Head of MI, Data, and Financial Operations 
- Ruth Nicholls, Head of Online Development, and,
- Will Murray, Product Development Manager

All influential in the technology that Clarity provides to its clients, the guests look at the tech travel trends slated for 2022, and beyond, and discuss how likely they are to make an appearance. 

From voice assistance, to biometric authentication, and AI, just what does the future of travel technology look like in a Brighter Future?

All this and more on the number one travel management podcast, Absolute Clarity.

What will the next tech innovation be? | Absolute Clarity

On today's episode of the Absolute Clarity podcast, things are taking a turn for the Brighter! 

Kyle is joined by Paul Casement and Claire Conboy to talk about the launch of their new Event Management brand, Brighter Events.

Discover why Brighter Events are a different breed of event company, with their Don't Do Dull attitude! 

For more information about Brighter Events, please visit www.brighter.events

Today's episode is sponsored by Jurys Inn. For more information about Jury's and their family of brands, please visit www.jurysinn.com

Don't Do Dull | Absolute Clarity

Last episode we asked ‘Is sustainability a buzzword?’. 

Today, we’re asking our guests whether sustainability is a nice to have or a must-have in 2021 and beyond. 

Our host, Kyle Daniels, is joined by Andrew Perolls, CEO at Greengage Solutions and Matt Carter, Strategic Account Manager at Clarity to get their take on it. 

From the steps that your business can take to begin their sustainability journey to the countdown clock that is hanging over us all, we discover how to embrace a sustainable travel future before it’s too late. 

Today's episode is sponsored by Clarity Studios, IHG Hotels and Resorts, and the Film Club. To be in with the chance of winning cinema tickets and an evening's stay at one of IHG's incredible hotels, make sure you like and follow Clarity Travel and IHG Hotels and Resorts on LinkedIn.

To learn more about Greengage Solutions, please visit:

www.greengage.solutions/

For more information about Clarity, please visit:

www.claritybt.com

The end of customer service as we know it

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