The Deep Dives

The Engineer's Operating System: Installing Psychological Safety


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In this episode, we're moving past the buzzwords and getting into the code of team culture. While we invest heavily in technical systems, we often neglect the human operating system they run on. The single most crucial driver of team performance, innovation, and resilience is Psychological Safety.

Join us as we take a deep dive into the engineering leader's playbook for creating it. We'll explore the hard science behind how fear shuts down the innovative parts of our brains and how safety unlocks them. We'll unpack Google's game-changing findings from Project Aristotle and discuss the real-world ROI: from higher revenue to better retention.

More importantly, we'll get tactical. How do you apply these principles at the sharp end of engineering? We'll cover specific strategies for:

  • Platform Engineers: How to get the unvarnished feedback you need to build tools developers actually love.
  • SREs: The art of the blameless post-mortem and how to create a sustainable, sane on-call culture.
  • Security Professionals: How to shift from a culture of fear to one that builds a proactive "human firewall."


From actionable leadership behaviors to specific language for code reviews and post-mortems, you'll walk away with a practical toolkit to start building a truly high-performing, resilient, and innovative team today.

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The Deep DivesBy Rajat Gupta