Mold claims can go from “minor water loss” to a full-blown dispute in a matter of days, and the difference is usually process, not luck. We sit down with Shelley Hines of DCG Environmental to map out how Texas mold claims are supposed to work, what documentation actually holds up under scrutiny, and why speed matters more than most people think. If you handle insurance claims, property risk, or restoration work in Dallas, Houston, Austin, or anywhere in Texas, this conversation helps you reduce surprises and protect everyone involved.
We dig into Texas’s two-license approach: a licensed mold consultant identifies mold and writes a mold protocol, then a licensed mold remediator performs the work, followed by clearance testing to confirm the space is truly clean. We also talk about the CMDR, the Certificate of Mold Damage Remediation, and why it matters for claim files and even future home sales disclosures. From there, we unpack the 25 contiguous feet threshold, what changes when a job is state notified, and why “under 25 feet” can still be risky if you skip protocols, containment, and verification.
You will also hear practical guidance for adjusters: what to look for early, how quickly mold can grow after a wet event, how protocols handle hidden growth once walls are opened, and how to work more efficiently with testing companies during active claims. If you want a clearer, cleaner mold workflow with fewer arguments and better outcomes, hit play, then subscribe, share the episode, and leave a review so more professionals can find it.
To learn more about DCG Environmental visit:
https://www.DCGEnvironmental.com
DCG Environmental
Serving Property Owners in Dallas, Houston, and Austin
972-876-0008