Angie Doyle talks with Adrian Reed and Joe Newbert about how customer collaboration and organisational engagement builds true enterprise business agility.
In this episode:
Welcome to the show and a brief recap of what to expect [00:00]
Introducing this episode's topic and guest - Business Agility and Angie Doyle [00:34]
Touching on the meaning of business/organisational agility and operational agility [03:07]
Truly engaging with customers to help them realise value [06:35]
Drawing a real line of sight from inside organisations to outside customers [09:07]
Flipping the traditional structure of work from hierarchical silos to networked teams [12:10]
Considering the changing of the generational guard - Baby Boomer, Gen X, Millennial, Gen Z [16:21]
Scaling pockets of agility towards a fluid enterprise framework [18:35]
The show notes:
Meet Angie Doyle from Think Agile
The book you have to have in your back pocket - The Age of Agile: How Smart Companies Are Transforming the Way Work Gets Done by Stephen Denning
Research by the SD Learning Consortium
Check out the Business Agility Institute