Christina Lovelock talks with Joe Newbert and Adrian Reed about the power of soft-skills, bad business analyst behaviours and what we can do to engage better.

In this episode:

The 101 of what happens on the Adrian and Joe Show [00:17]

Introducing this weeks topic and welcoming Christina Lovelock [00:53]

Championing the case for soft skills over knowledge, analytical or technical skills [02:20]

Eight bad behaviour pitfalls that business analysts display [05:40]

The strengths and weaknesses debate [08:15]

How bad BA behaviours can affect our overall success [10:36]

Considering the concept of the growth mindset [13:24]

Braving the subject of self reflection and performance feedback [14:36]

How organisations can help people to make a cultural shift [21:51]

The show notes:

Meet Christina Lovelock

Co-Author of Delivering Business Analysis: The BA service handbook

Two BA Times articles worth reading: When BAs go Bad and Retrospect Yourself

Tina's book recommendations: Thanks for the Feedback and Radical Candor