The ERP Perspective

The ERP Perspective: From Firefighting to Flow - How Automation Changes Release Readiness with David Zimmerman


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Cloud ERP didn’t just change the technology.It changed the rhythm of running the business.This weeks podcast is NOW live on The ERP Perspective with David Zimmerman (Opkey) and one truth sits underneath everything:→ In the cloud, transformation doesn’t stop at go-live, it becomes an operating model.Because most organisations came from a world where upgrades were optional.Every few years.Sometimes every five… even ten.But cloud changes the rules:• Quarterly releases• Monthly patches• Constant new features• Less ability to “push it out”And that shift catches teams off guard, even in mature environments.David breaks it down simply:There isn’t a playbook from the big vendors that tells you exactly how to run release readiness with excellence.So teams end up in the same cycle:→ Limited time windows→ Side-of-desk testing→ Only the “critical” processes covered→ Feature overload (300–400 changes per release)→ And a lot of reactive scrambling when something breaksAnd the real risk isn’t just technical.It’s operational.It’s adoption.It’s stress on teams.And in worst cases… it can even become a legal and business risk when critical processes fail.

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