Today, he finds himself at the leading edge of the sales revolution. On this show, you know, we talk a lot about what it takes to lead through uncertainty, through change, through moments where the rules are being rewritten. Well, right now, the rules of sales are being rewritten. For years, businesses have used chatbots on their websites; these things answer basic questions, they save a little time, but they don't sell. Well, that's changing, and the change is happening faster than most leaders realize today. A new wave of AI, what industry analysts are calling agentic commerce, is moving beyond simple Q&A. These systems are being trained to guide prospects to qualify leads and handle objections and even complete transactions. They're not just tools, they're becoming digital members of the sales team. So, in this episode, I sit down with Brett, who has actually built a cutting-edge sales avatar named Tess, and we talk about the strategic decisions behind it, how they train it on specialized data to earn trust, where they drew the line between AI autonomy and human oversight, and what they've learned from early tests with real businesses. Visit the C4C website to gain full access to the transcript, show notes, and guest links. Coaching 4 Companies