In this episode, Corey Nelson, an IT Manager at Emergency Communications of Southern Oregon, discusses his career trajectory and the pivotal role technology plays in managing 911 call centers. Starting from his early fascination with computers and his hands-on experience with tech from a young age, Corey now manages a tech stack crucial for emergency response. He explains the challenges faced in keeping up with technological advancements, from the introduction of cell phones to the importance of accurate GPS data in emergency calls. Corey's insights shed light on the critical intersection of technology and public safety.