In this Episode 4, we explore the evolution of software services from tools to colleagues. I believe software services will become "Software as a Work" (SaaW) in the future. Starting with Salesforce's concept of "The End of Software" in 1999, we review the development journey from SaaS to SaaW, as well as the changes in technology, management, and organizational structure brought by SaaW. I believe that SaaW is not just a technological innovation but a revolution in human work methods that wi...