What’s going on with electronic visit verification (EVV) now that the mandate has been in effect for personal care services for more than a year? In this podcast, you’ll discover what’s changed and what may be on the horizon in the EVV landscape.

Join Lindsay Mack, director of client success at Netsmart, and Kristy Pyles, founder of In Your Corner Consulting, as they discuss progress made since the implementation of the 21st Century Cures Act and ongoing challenges faced by providers, payers and states, as well at the potential benefits EVV offers in supporting value-based care and improving care delivery.

Key takeaways:

• Providers are making strides in EVV compliance, including technology barriers, rural service locations, device availability and healthcare provider acceptance of new technologies

• Short-term impacts on providers involve claim denials, reimbursement changes and manual entry requirements

• Potential EVV expansions could include services such as transportation and hospice

• National standardization and integrating artificial intelligence (AI) capabilities could be on the horizon and promise to position EVV as a tool to improve care delivery and address workforce shortages

This podcast can help listeners realize EVV's game-changing potential outside traditional facilities and its role in supporting value-based care through data analysis. Listeners will also hear valuable insights into the past, present and future direction of this critical technology in supporting quality healthcare for Medicaid recipients.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Spotify or anywhere you listen to podcasts.