Time to address something head on: electronic document and records management systems have failed, if we're talking about government recordkeeping in practice. Failure analysis is important for figuring out what we need to do.

We discuss what EDRMS is, what we think success looks like, what are some reasons that hasn't happened in real life - and, as always, would love to hear your thoughts!

With your hosts:

• Karl Melrose (Castlepoint Systems)