San Francisco General Hospital has finally changed its billing practice so patients will no longer be charged $92,000 for a simple appendectomy or $24,000 for bumps and bruises. But in today's broken health care system, that's not the end of the story. Columnist Heather Knight talks about an effort to ban these bills statewide and how City Hall has promised to scrutinize S.F. General's budget requests in the future.

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