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In this episode of What’s Cooking? Neil Remedios, Operations Lead for Dave’s Hot Chicken UK and Ireland, joins Conor Sheridan, CEO and founder of Nory, live from the 2025 Hospitality Tech Expo to unpack the fast, furious journey of scaling one of the world’s hottest QSR brands, under the Azzurri Group umbrella. From why a copy-and-paste localisation isn’t always possible, to launching 7 sites in under 12 months, Neil shares how operational discipline, team culture, and strategic systems fuel sustainable growth. Learn why speed is nothing without structure - and why consistency is king in QSR expansion.
What you'll learn in this episode
>> How Dave’s Hot Chicken plans on opening 7 restaurants in under 12 months
>> The localisation challenges of bringing a US brand to the UK market
>> Operational tactics for delivering consistent guest experiences at scale
>> Why investing in people and training is key to sustainable QSR growth
>> The role of strategic partnerships and back-of-house systems in rapid expansion
Meet our guest
Neil Remedios is the UK & Ireland Operations Lead at Dave’s Hot Chicken. With a background in strategic leadership and hands-on hospitality experience, Neil has led the brand's explosive UK entry, blending operational excellence with local market insight.
About our host
Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.
Enjoyed the Episode?
Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!
Visit nory.ai to discover how AI can drive smarter restaurant operations.
Explore Nory’s AI-powered restaurant ops platform: nory.ai
Connect with Conor Sheridan on LinkedIn
Follow Neil Remedios on LinkedIn
Learn more about Nory on LinkedIn
By NoryIn this episode of What’s Cooking? Neil Remedios, Operations Lead for Dave’s Hot Chicken UK and Ireland, joins Conor Sheridan, CEO and founder of Nory, live from the 2025 Hospitality Tech Expo to unpack the fast, furious journey of scaling one of the world’s hottest QSR brands, under the Azzurri Group umbrella. From why a copy-and-paste localisation isn’t always possible, to launching 7 sites in under 12 months, Neil shares how operational discipline, team culture, and strategic systems fuel sustainable growth. Learn why speed is nothing without structure - and why consistency is king in QSR expansion.
What you'll learn in this episode
>> How Dave’s Hot Chicken plans on opening 7 restaurants in under 12 months
>> The localisation challenges of bringing a US brand to the UK market
>> Operational tactics for delivering consistent guest experiences at scale
>> Why investing in people and training is key to sustainable QSR growth
>> The role of strategic partnerships and back-of-house systems in rapid expansion
Meet our guest
Neil Remedios is the UK & Ireland Operations Lead at Dave’s Hot Chicken. With a background in strategic leadership and hands-on hospitality experience, Neil has led the brand's explosive UK entry, blending operational excellence with local market insight.
About our host
Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.
Enjoyed the Episode?
Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!
Visit nory.ai to discover how AI can drive smarter restaurant operations.
Explore Nory’s AI-powered restaurant ops platform: nory.ai
Connect with Conor Sheridan on LinkedIn
Follow Neil Remedios on LinkedIn
Learn more about Nory on LinkedIn