On this episode of the Travis Makes Friends podcast, Travis answers a listener’s question about how to smoothly transition from personal rapport to professional conversation, especially in client-facing roles like real estate. He shares a step-by-step approach:

– Start by mirroring the other person’s energy to build trust and rapport.

– Sync up by asking questions about their life and paying attention to body language and tone, not just words.

– Use “temp checks” to address any awkwardness or disengagement in the conversation.

– When ready to shift to business, confidently set expectations, respect everyone’s time, and clearly frame the next steps.

– Adapt your approach based on the other person’s personality and needs—some prefer quick, business-first conversations, while others appreciate more rapport-building.

Travis emphasizes the importance of reading the room, leading with authority, and always respecting the other person’s time to ensure a smooth and effective transition between personal and professional topics