<p>Impacting every business that deals with retail customers, the FCA's New Consumer Duty sets a higher standard for customer protection. Risk & Compliance Advisor Erik Porter joins us this week to demystify the 161-page document.</p>

Impacting every business that deals with retail customers, the FCA's New Consumer Duty sets a higher standard for customer protection. Risk & Compliance Advisor Erik Porter joins us this week to demystify the 161-page document.

<p>Impacting every business that deals with retail customers, the FCA's New Consumer Duty sets a higher standard for customer protection. Risk &amp; Compliance Advisor Erik Porter joins us this week to demystify the 161-page document.</p>

The FCA's New Consumer Duty: what it means for your business

Debt collection. Not the sexiest industry. But now, as the cost of living crisis takes hold, an unavoidable topic. How should we be treating people in debt? What should businesses be doing to best care for their customers? And how are new technologies revolutionising the archaic space? This mini series by Ophelos aims to start the much-needed conversation.

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The FCA's New Consumer Duty: what it means for your business

The FCA's New Consumer Duty: what it means for your business